network redux get's a blog...

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quick question, does your ISP/hosting provider have a blog? while you might wonder why it's important, check out network redux's rationale for starting up a blog...

This weblog serves several purposes for our community; an inside perspective into the operations underlying common dicussions and issues on our NOC List, behind the scenes discussion on the fundamentals of managing a web hosting company, and most importantly an open door of communication to our user base.

Founded in November, 2004 — we have noted substantial improvements in our service levels as a result of multi-channeled communication with our customer base. This has taken fold via our Network Operations List, our Community driven forums, and our Wiki style FAQ.

...and here's my advice...

i'm really glad to see that you guys are starting a blog. i hope that you take the time not just to discuss the technical operation, but i also hope that you talk about the grander issues that face small businesses, the environmental impact of running a server farm, and the government regulation impacting small business/ISP/hosting companies.

i look forward to hearing more from you guys and look forward to hearing the brain dribble.

network redux should also set up a twitter account to send out updates about server status, notes to this blog, and events/things you guys like!

many thanks for being so awesome!

ps - network redux is contributing their services and host

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W00t W00t ! Thanks for your kind words.

The intent of having the blog is to reduce the gap between the Network Redux team and our customer base. Plus the inside story on what goes behind our operations and daily sys admin life.

We'll keep you posted as always. Cheers !

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